TeamViewer remote control software does not need to be installed on your computer and it works through all firewalls.
1. Click here to download the remote control software.
2. You will probably need to click “Save” or "RUN" or something to allow your web browser to run the software. The procedure differs a little depending on what web browser you are using.
3. After a short while you should see a small window with the Detectus logotype at the top. If you don't see the window, it may be hiding behind some other window.
4. Now call Detectus support ( +46 280 41122 ) and tell your support engineer the ID and Password visible in the window.